How Patreon Reduced IT Workload by 30% with Swif

Dev note: Quote box
By adopting Swif.ai, Patreon gained a faster, smarter, and more secure way to manage its Windows fleet — reducing costs, streamlining compliance, and giving IT valuable time back to focus on innovation.

“Swif.ai delivered exactly what we needed — automation, compliance, and control, without the complexity and annoyance of other solutions.”
— Jacob Masvidal, IT Operations Lead, Patreon

Overview

Patreon’s IT team needed a simpler, faster way to manage Windows devices at scale  without compromising on compliance or security. By switching to Swif.ai, Patreon automated deployment, streamlined device logistics, and reduced IT workload by 30%, saving thousands of dollars annually while creating a smoother experience for employees and administrators alike.

Problem

As Patreon scaled to over 500 employees, its IT team faced growing complexity managing Windows devices through Microsoft Intune. They needed easy SOC 2 and ISO 27001 compliance working out of the box.

• Complex setup: Configurations and updates required manual input, slowing down operations.
  
  
• Compliance risk: Ensuring devices met internal and external security standards was a manual, error-prone process to keep track of.
  
  
• Easy management of software and policy: Swif.ai enabled Patreon's IT team to quickly deploy common apps, build a self-service app store, and push policies like Okta SCEP certificate distribution seamlessly.
  
  
• Faster and cheaper: With Swif.ai’s unified Windows and Android management, Patreon cut costs by 30% compared to training internal teams on multiple disjointed tools.

Solution

After evaluating several platforms — including Rippling, JumpCloud, and FleetMDM — Patreon selected Swif.ai for its automated, compliance-driven approach to device and policy management. The IT team sought a platform that could unify Windows and Android oversight, enforce security standards automatically, and scale with growth — all without adding administrative overhead.

Why Swif.ai for MDM

Swif.ai delivered a fully automated, audit-ready device management solution that combined security, compliance, and efficiency in one platform:

• Silent, Zero-Touch Deployment: Devices could be provisioned directly through Azure AD with Swif’s silent install — no user disruption, no manual setup, and instant policy enforcement.
  
  
• Automated Compliance & Policy Enforcement: SOC 2 and ISO 27001 controls were pre-built and continuously enforced. Security baselines, encryption, and software updates were applied automatically across every endpoint.
  
  
• Unified Device & App Management: A single dashboard replaced fragmented spreadsheets and third-party portals, giving IT complete visibility across all devices, apps, and users.
  
  
• Lifecycle Automation: Swif.ai enabled remote resets, wipes, and reassignments in seconds — accelerating onboarding and offboarding while minimizing security risk.
  
  

With Swif.ai, Patreon transformed endpoint management from a manual, reactive process into a streamlined, automated compliance workflow, cutting complexity and enabling the IT team to focus on strategic initiatives rather than maintenance.

Why Patreon Chose Swif.ai

The results were immediate — automation, visibility, and compliance all improved across the board:

• 30% Lower IT Workload: Swif.ai’s automation eliminated repetitive setup and compliance tasks, saving over $3,000 annually and allowing the IT team to focus on higher-impact initiatives.
  
  
• 50% Faster Device Turnaround: Unified tracking and lifecycle automation cut device retrieval and redeployment times in half, reducing delays and saving $750 per year in logistics overhead.
  
  
• Reduced Loss & Damage: Centralized asset visibility and better organization prevented misplaced or unreturned hardware, delivering $500 per device in additional savings.
  
  
• Always Audit-Ready: Continuous policy enforcement kept every device aligned with SOC 2 and ISO 27001 standards — ensuring full compliance without added administrative effort.
  
  

With Swif.ai, Patreon achieved a smarter, leaner IT operation — one that saves time, reduces risk, and stays compliant by design.