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Effective date: August 5, 2026
Swifteam, Inc. (“Swif,” “we,” “us,” or “our”) provides device-management, endpoint-security, compliance, remote-support, application-management, and related services.
This Privacy Policy explains how we collect, access, use, disclose, retain, and protect personal information through:
Together, these are referred to as the “Services.”
Swif provides many of its Services to businesses, schools, and other organizations (“Customer Organizations”) that manage devices, accounts, applications, and personnel.
When Swif processes personal information through the Services on behalf of a Customer Organization, the Customer Organization generally determines why and how that information is processed. In those circumstances, the Customer Organization acts as the data controller or business, and Swif acts as its data processor or service provider.
If your device or account is managed by a Customer Organization, its administrators may be able to access information about you and your device through the Services. The Customer Organization is responsible for providing any notices, obtaining any consents, and establishing an appropriate legal basis required for its monitoring and device-management activities.
Questions about a Customer Organization’s practices, including workplace monitoring, should be directed to that organization. Swif cannot independently fulfill requests concerning Customer Data when the Customer Organization controls that data. We may forward such requests to the appropriate Customer Organization.
Swif acts as a controller or business when we determine the purposes and means of processing, such as when we manage our website, customer accounts, billing, direct marketing, and business operations.
The information we collect depends on how you interact with the Services, the features enabled by a Customer Organization, the permissions granted on a device, and the device’s enrollment or management mode.
We may collect:
Customer Organizations may provide information about their personnel, contractors, students, administrators, or other users. This may include:
When a device is enrolled in or uses the Services, we may collect information such as:
The information available to Swif and a Customer Organization can vary based on whether a device is organization-owned, fully managed, dedicated, or enrolled through a work profile. For work-profile enrollments, device-management controls are intended to apply to the managed work profile rather than the user’s personal profile, subject to Android’s applicable controls and APIs.
If location functionality is enabled by a Customer Organization and the required device permission is granted, the Swif Android App or another Swif device agent may access and collect the device’s approximate or precise geographic location.
Location information may include:
Depending on the enabled functionality and Android permissions, location may be accessed while the App is visible or while it is running in the background, including when the App is minimized, closed, or not visible on the screen. Background access is used to support enabled device-management, security, compliance, and asset-location functionality.
We collect location information only when the applicable feature is enabled and the required permissions or device-management controls authorize access.
If enabled by a Customer Organization, the Services may facilitate remote-management or remote-support functionality such as device locking, device wiping, application deployment, live terminal access, or remote desktop sessions.
We may process:
Customer Organizations determine whether these features are enabled and which authorized administrators may use them.
We automatically collect information about use of the Services, including:
If a Customer Organization connects the Services to a third-party platform, we may receive information authorized by that organization or user. Integrations may include identity providers, HR systems, directory services, compliance platforms, communication tools, application providers, and device-management services.
The information received depends on the integration and the permissions granted. It may include account details, user and workforce records, group membership, device information, application information, access status, and related identifiers.
When Google account or Google API functionality is used, Swif’s use and transfer of information received from Google APIs will comply with the Google API Services User Data Policy, including its Limited Use requirements.
When you contact us, request a demonstration, submit a support request, or otherwise communicate with us, we may collect:
If a support interaction may be recorded, we will provide notice where required by law.
We may collect subscription, billing-contact, invoice, and transaction information. Payment-card information is generally provided directly to our payment processors. Swif does not store complete payment-card numbers unless expressly stated at the time of collection.
We and our service providers may use cookies, pixels, local storage, software development kits, and similar technologies to:
More information about user choices is provided in the “Cookies and advertising choices” section below.
We obtain personal information:
We may use personal information to:
We do not use device location information for third-party advertising, and we do not sell device location information.
Where the laws of the European Economic Area, United Kingdom, Switzerland, or another jurisdiction require a legal basis, we process personal information under one or more of the following bases:
When Swif acts as a processor, the Customer Organization is responsible for establishing the appropriate legal basis for its processing instructions, including any employee monitoring and location tracking.
We may disclose personal information to the following recipients:
Information collected from a managed device may be available to authorized administrators of the Customer Organization that enrolled or manages the device. This may include device information, compliance results, installed applications, security status, location information, and administrative activity.
We may disclose information to companies that help us provide hosting, infrastructure, analytics, authentication, customer support, communications, security, payment processing, application monitoring, and other business services.
These providers are authorized to process personal information only as necessary to provide their services to us and subject to appropriate contractual obligations.
A current subprocessor list may be requested by contacting support@swif.ai.
We disclose information to third-party systems when a Customer Organization or user enables an integration or directs us to do so. Information processed by the third party is governed by that party’s privacy terms.
We may disclose information to auditors, attorneys, insurers, accountants, consultants, and other professional advisers where reasonably necessary.
We may disclose information if we reasonably believe disclosure is necessary to:
Personal information may be disclosed or transferred as part of a merger, financing, acquisition, reorganization, bankruptcy, sale of assets, or similar transaction. Where required, we will provide notice before personal information becomes subject to a materially different privacy policy.
We may disclose information when directed by a Customer Organization, when a user requests or authorizes the disclosure, or for another disclosed purpose.
Location is used to support device-management and security functionality, including:
A location record may be transmitted to Swif’s systems and displayed to authorized administrators in the Swif dashboard. It may be associated with the managed device, assigned user, Customer Organization, and collection time.
A Customer Organization can disable real-time location checking through its Swif settings. When disabled, Swif agents will no longer capture or display new device locations for that organization. Previously collected location information may remain in historical records, logs, or backups until deleted under applicable retention settings, customer instructions, or legal requirements.
Android users may also be able to review or change location permissions through device settings. On managed devices, some permissions or settings may be controlled by the Customer Organization under applicable device-management functionality. Disabling location may prevent location-dependent security and device-management features from functioning.
Swif does not use device location to create advertising profiles, serve behavioral advertising, or sell location information.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, comply with customer instructions, maintain security and audit records, satisfy legal obligations, resolve disputes, and enforce agreements.
Retention periods depend on:
Customer Data is generally retained in accordance with the applicable agreement and the Customer Organization’s instructions. After deletion, information may remain for a limited period in backups or security logs until those records are overwritten or deleted through ordinary retention processes.
Aggregated or de-identified information that cannot reasonably identify an individual may be retained for longer periods.
We use administrative, technical, and organizational safeguards designed to protect personal information. Depending on the Service and configuration, these safeguards may include:
No method of transmission or storage is completely secure. We therefore cannot guarantee absolute security.
If you believe your information or account may have been compromised, contact support@swif.ai.
Swif and its service providers may process personal information in the United States and other countries where we or they operate. These countries may have privacy laws different from those in your jurisdiction.
Where required, we use recognized safeguards for international transfers, such as contractual protections, the European Commission’s Standard Contractual Clauses, the United Kingdom’s applicable transfer mechanism, or another legally recognized method.
Swif also offers an EU-region service for eligible Customer Organizations. For customers provisioned in that region, primary Customer Data and key metadata are hosted in EU-based infrastructure, subject to the applicable agreement and limited operational processing where necessary.
Contact the Customer Organization managing your account or support@swif.ai for information about the region associated with a particular tenant.
You may be able to manage nonessential cookies through our cookie-preference tool or browser settings. Blocking some cookies may affect website functionality.
We may use analytics and advertising providers to measure website usage and campaigns or deliver relevant advertisements. When advertising technologies are enabled, identifiers and internet activity may be disclosed to advertising partners. Under some U.S. state privacy laws, this activity may be considered “sharing,” “targeted advertising,” or a “sale,” even when no money is exchanged.
Where required, you may opt out through:
We process Global Privacy Control signals where required by applicable law.
Because there is not yet a universally accepted standard for other “Do Not Track” signals, our websites may not respond to signals other than those legally recognized in the applicable jurisdiction.
You may unsubscribe from promotional emails by using the unsubscribe link in the message or contacting us.
Even if you opt out of marketing, we may continue sending transactional or administrative messages concerning accounts, subscriptions, security, support, or material changes to the Services.
Depending on your location and subject to applicable exceptions, you may have the right to:
To submit a request concerning information Swif controls, contact support@swif.ai.
We may need to verify your identity and authority before fulfilling a request. Authorized agents may submit requests where permitted by law, but we may require proof of authorization and identity verification.
If your request relates to a device, account, or data controlled by a Customer Organization, please submit the request directly to that organization. We may notify or assist the Customer Organization as required by our agreement and applicable law.
We will not unlawfully discriminate against anyone for exercising a privacy right.
This section supplements the remainder of this Privacy Policy for California residents.
During the preceding 12 months, we may have collected the following categories of personal information, depending on the individual’s relationship with Swif and the Services used:
We collect these categories from the sources described in Section 3, use them for the purposes described in Section 4, and disclose them to the recipients described in Section 6.
We do not sell personal information for monetary consideration. We may use website advertising or analytics technologies that constitute “sharing” or a “sale” under California law. California residents may opt out as described in Section 11.
We do not sell or share precise device location for cross-context behavioral advertising. We use sensitive personal information only for permitted purposes, such as providing and securing the Services, or as otherwise disclosed with appropriate notice.
California residents may exercise the rights described in Section 13. We will report applicable request metrics if required by law.
The Services are intended for use by businesses and organizations and are not directed to children under 13.
We do not knowingly collect personal information directly from children under 13 through consumer-directed Services. If a school or another Customer Organization uses the Services to manage a minor’s device or account, that organization is responsible for providing appropriate notices, obtaining required authorization, and complying with applicable student and children’s privacy laws.
If you believe a child has provided personal information directly to Swif without appropriate authorization, contact support@swif.ai.
The Services may contain links to or integrate with third-party websites, applications, or platforms. Swif does not control those third parties’ independent privacy practices. We encourage users and Customer Organizations to review the applicable third-party privacy notices.
We may update this Privacy Policy periodically. We will post the updated version on this page and revise the effective date.
If a change is material, we may provide additional notice through the Services, by email, or by another appropriate method. Changes become effective when stated in the updated policy.
Questions, complaints, or requests concerning this Privacy Policy may be submitted to:
Swifteam, Inc.
Email: support@swif.ai
Website: https://www.swif.ai
